Turism - Fact®
Specialized Turism studies

Turism-Fact Land transportation and car rental Hotels Airlines Airports

Get to know the tourist who wants to know you.

Factum offers you solid and valuable information about the tourist who wants and can travel with you:

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  • Objective studies oriented to evaluate.
  • Main usage and purchase habits of related services.
  • Profile determination of users / who is your end user.
  • Satisfaction level achieved and opportunity areas.
  • Evaluation of communication & advertising -image, offers, promotions.

 

Opportunity areas that the studies generate.

  • In relation to your main competitors

    Know how does a tourist perceives you compared to your competence.

  • In relation to your clients

    What is their perception of your brand and company.

  • In relation to your strengths and weaknesses

    Find your main opportunity areas and order them by importance so you can make faster and better oriented decisions.

Líneas Aéreas

Airlines

  • Pre boarding services

    View the famous moments of truth in your business.

  • Flight services

    What are the key influence factors that make a traveler return to your company?

  • Land services

    Discover or reinforce the aggregated values that you may give to your passenger.

Hotels

  • Reservations and pre-registration

    Receive comfortably your guest even before he arrives to be your host.

  • Ambiance and installations

    Does the client is considering the investments that you do in your hotel?

  • Check-in

    Your guests like the way you receive and treat them?

  • Rooms

    Do they feel like home?

  • External spaces and entertainment

    Do your guest enjoy staying at your hotel, or they would rather prefer to do something else?

  • Check-out

    Do they say see you soon or goodbye?

Hoteles

 

Transporte terrestre

Land transportation and Car rental

  • Reservations and pre registration

    Does your client really feel unique or part of a multitude?

  • Ambience and alternative units

    The waiting is comfortable and clean or do they use you only because there is no alternative?

  • Comfort

    Do you really cover their needs? Do you even know them?

  • Destinations and alternatives

    Are your company and offerings really unique in the perception of your target or you are only one more?

Airports

  • General services

    How do your travelers like to be received and treated?

  • Stores and offerings

    Do they know of any requirements needed before their flights?

  • Transportation services

    Is your airport comfortable and attractive?

  • Parking and waiting rooms

    What does your local community think about your services?

 

Aeropuertos

In touch

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+52 (55) 5286 6400
+52 (55) 5286 5118

contacto@factum-marketing.com
Acapulco #47, Col. Roma Norte
C.P. 06700. México, D.F

Clients
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Some of our prestigious clients

International Associations